Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the breadcrumb-navxt domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/u1008912/public_html/cocofirecharcoal.com/wp-includes/functions.php on line 6114
Frequently Asked Questions – Cocofire Cocofire - Trusted Premium Quality Charcoals

Frequently Asked Questions

We have years of experience in charcoal production, and we have standard operating proccedure in the production process, to ensure standard and consistent product output, we firmly believe that customer satisfaction is our business priority, so we guarantee every item we produce, has gone through a strict quality control process.

Of course, you can get the sample it’s free, but the shipping cost, shal by buyer. Please contact customer support.

Of course, the Cocofire brand has been registered with the Indonesian Ministry of Law and Human Rights, as well as in WIPO member countries.

Of course you can, and we will be very happy to serve you wholeheartedly.

First of all you have to decide which country you are going to work in, secondly tell us the clear details:
1. Full Company Name
2. Company Address
3. Company Legal Documents
4. Full Name of Company Leader
5. Company Leader Identity Document
6. Details of your Product Needs per Month
7. Port of Discharge Destination

For more information, please contact customer support.

Our Term of Sales is FOB, and we really value the principle of togetherness and collaboration, for that, we only sell to one sole distributor for one country.

The payment terms that we can agree on are Telegraphic Transfer (T/T), with an advance payment 60% of the invoice value, and the rest 40% Cash Against Document (CAD) as evidenced by a Copy Bill of Lading (B/L)